Behind-the-Scenes: The Museum Shop Manager

Michele Migdal is the manager of the WCMA museum shop. Located on the first floor, just off the entrance foyer, you can often find Michele or one of her sales assistants working on displays or assisting customers. Michele keeps the shop stocked with fascinating books and catalogs, beautiful and unique pieces of jewelry, and creative gifts. I interviewed Michele so that everyone could get a behind-the-scenes experience of the shop.

1. How long have you been at WCMA? What brought you to the museum?

I’ve been at the museum for a little more than 3 years, but employed by Williams for close to 20.  The appeal of my current position is definitely the creative aspect of it.

2. What do you do at WCMA? Describe a typical workday here.

My role in the museum is as the shop manager and buyer.  A typical workday involves daily interaction with the shop staff that I manage, researching sales trends, product development utilizing our logo and permanent collection, procuring appropriate merchandise to tie with our ever changing exhibitions, and handling many less glamorous tasks, such as paying invoices and managing a budget.

3. What is your favorite part about your job?

Definitely the museum experience and the exposure to the arts.  Visitors from all over the world come to our impressive museum and always express their surprise and delight at what our galleries offer.  I put in a great deal of effort trying to duplicate that experience in the museum shop by offering merchandise that represents our collections and exhibitions, as well as representing the local artistic community.

4. What is the most interesting thing that has ever happened to you at the museum?

There is not just one thing that I find most interesting, but I am intrigued by meeting artists and learning about the creative process behind their work.

The museum shop is open to the public Tuesdays through Saturdays from 10 a.m. to 5 p.m. and Sundays from 1 p.m. to 5 p.m.

2 Responses to Behind-the-Scenes: The Museum Shop Manager

  1. Susan Bielstein says:

    I’m writing to ask if the shop has any copies for sale of “Beautiful Suffering”? And, if so, what is the price and may I order a few?